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Shipping FAQs

Will I have to pay customs duties and taxes on my international order?

Customs duties and taxes are already included for some international countries. For these countries, you will see a message at checkout informing you that there will be no additional import charges.

Can my order be redirected?

Take Control of Your Orders - Ensure Safe Delivery with a Secure Shipping Address.

Do I need to sign to receive my package?

Ensure the Safety of Your Deliveries with Signature Requirement on All Phoebe's Orders.